As Block manager for Findleys of Cooden, my job role varies significantly from day to day. Having worked within the property management industry for 8 years, I have built up a wealth of knowledge and transferable skills from Lettings and Residential Block Management. I am the first point of contact for all of our residents. From dealing with boiler repair issues, to wholescale building renovations, I am very competent and have the urgency to ensure any job I become involved with moves forward. I work and oversee a team of block coordinators in the day to day maintenance contracts such as garaging and cleanings, as well as insurance claims. I deal predominantly with Directors and Leaseholders on the progress of works, ensuring these are completed by qualified and competent tradespersons and also to the highest of standards, of which I would expect for my own home. Block Management is a very complex and interesting field which demands such a high level of customer service, something the staff and I are very adept too.